About Age UK Mobile Phones

FAQ

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Email us

info@ownfone.com

Call our helpline
0800 669 6644

Lines are open between
9am – 5pm Monday to Friday.
This is a Free Phone number.

Age UK Mobile Phones are sold and supplied to customers by OwnFone Limited.

 

OwnFone Limited works in association with and is licensed by Age UK Trading CIC to sell and supply OwnFone Limited’s mobile phone products and services under and using the name and trademark ‘Age UK Mobile Phones.’

 

OwnFone Ltd. is a proven easy to use phone specialist that can be trusted to deliver impeccable service and reliable products.

 

Back in 2012 OwnFone Limited created the OwnFone mobile phone – the world’s simplest mobile phone. We have partnered with Age UK Trading CIC as Age UK Mobile Phones to sell the OwnFone – the phone that just does what you need and nothing more. It just makes and receives calls.

 

In a recent customer survey (March 2015) we discovered that 89% of Age UK Mobile Phone customers were pleased that they had bought an OwnFone device, and 89% thought that we delivered VERY GOOD, or EXCELLENT customer service.

 

Over the years OwnFone has been asked to supply alternative phones, for people who want to text, take pictures or surf the internet and we have always recommended Doro, the market leader in its field. OwnFone now has a small selection of Doro phones available in our range.

 

OwnFone has its own airtime network, hosted on the Vodafone Network, and has created a range of affordable and flexible airtime plans. OwnFone has designed these by listening to what our customers want. Many of our customers use our service to provide peace of mind, whilst others make a lot of calls.

 

OwnFone's guiding principle is fairness and flexibility. All of our plans can be changed (upwards or downwards) with just 30 days' notice to accommodate the users' changing needs. Incoming calls are, of course, free of charge to receive. Unlike most mobile networks we only ever calculate usage and costs by the second. No rounding up to the nearest minute - ever.

 

OwnFone's Age UK Mobile Phones support desk is based in London and we will always do our best to help you.

 

Age UK Trading CIC donates any profit that it makes through the sale of Age UK Mobile Phones to Age UK. During 2016/17 Age UK Trading CIC will raise a minimum of £10,000 through the sale of Age UK Mobile Phones

 

Age UK Trading CIC is a trading subsidiary of Age UK and fulfils Age UK’s social enterprise. Products and services offered by Age UK Trading CIC are provided by Age UK Trading CIC’s trading partners and suppliers including OwnFone Limited.

 

Age UK Trading CIC is a community interest company registered in England and Wales (number 01102972), registered address: Tavis House, 1 – 6 Tavistock Square, London WC1H 9NA

 

Age UK is a charitable company limited by guarantee registered in England and Wales (number 6825798) and a charity registered in England (number 1128267), registered address: Tavis House, 1-6 Tavistock Square, London WC1H 9NA

 

OwnFone Limited is a limited liability company registered in England and Wales (number 08802990), registered address: 113 Business Design Centre, 52 Upper Street, Islington, London, N1 0QH