OwnFone Ltd. is committed to protecting and respecting your privacy and security. Whenever you provide us with your personal information via our website “Site(s)”, we will treat that information in accordance with this policy, our terms and conditions and current UK Data Protection legislation. By using the Site and any services we offer via our Site, you are agreeing to be bound by this policy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
This policy may change from time to time, so please check this page periodically.
OwnFone Limited is a company registered in England and Wales, registered number 08802990 whose registered address is 113, Business Design Centre, 52 Upper Street, Islington, London N1 0QH.
OwnFone Ltd. is registered as a Data Controller with the Information Commissioner. OwnFone Ltd. is the Data Controller for the purposes of collecting your information on our Site(s).
You have a choice about whether you want to receive information from us. We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email at email@example.com or telephone on 0800 669 6699
1. What personal information is collected from you
When you visit the Site we collect various personal information which may include your name, address, contact details, IP address, and information regarding what pages are accessed and when. If you make a purchase from us, your card information is collected by our partner organisation Sage Pay Europe Ltd, but is not held by us. If you supply such information we are legally bound by the Data Protection Act 1998.
2. How your information is used
We may use this information in the following ways: Process orders submitted by you; to carry out our obligations arising from any contracts entered into by you and us; verify your identity; seek your views or comments on the services we provide; notify you of changes to our services; improve our services or marketing purposes; send you communications which you have requested and that may be of interest to you. These may include information about promotions of our companies’ goods and services.
3. Who has access to your information
We are committed to protecting the personal data of our customers. Any details you give us will be held in accordance with the Data Protection Act 1998. We will not sell or rent your information to third parties. We will not share your information with third parties beyond OwnFone Ltd for marketing purposes, unless we have your explicit permission to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. Where you have given us permission we may contact you about other services and products.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
4. How you can access, update or delete your information
The accuracy of your information is important to us. We are working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us here, or write to us at Data Processing Dept, OwnFone Ltd, 126 Business Design Centre, 52 Upper street, Islington, London N1 0QH. You have the right to ask for a copy of the information OwnFone Ltd hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.
If you do not want to continue receiving information by email from us, please follow the instructions at the bottom of the email, which will tell you how to contact us to unsubscribe.
5. Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it is treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer. Non-sensitive details (your email address etc) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, OwnFone Ltd cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our Sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
6. Use of 'cookies' on the Site
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our Sites. Read our full cookies policy
7. What happens when visitors link to another site?
We do not pass on any personal information about our visitors to any other site. In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site and contact the owner or operator if you have any concerns or questions.
8. 16 or Under
If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide personal information to the Site. Users without this consent are not allowed to provide us with personal information.
9. Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an email to firstname.lastname@example.org or telephone on 0800 669 6699
10. Transferring your information outside of Europe
As part of the services offered to you through the Site, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.